Warning: the EBA website is migrating to a new server. All content of the website remains available and any disruption to the service will be minimal. From 4 January evening to 7 January midday users will not be able to upload any content to the EBA website, including registering to meetings, submitting consultation responses and questions via the Q&A tool. We apologise for any inconvenience this may cause.
I) Complaints against a national competent Authority
The EBA may investigate an alleged breach or non-application of Union law of a competent authority EBA Regulation, Article 17). If you have a complaint against a national competent Authority, we would ask you to take the actions described in the page below:
Complaints against a national competent Authority
II) Complaints relating to a credit or financial institution
Please note that, while the EBA has no direct competence with regard to complaints against a credit or financial institution, we would like to ensure that you find a resolution to your complaint. Therefore, please click on the tab below and follow the procedure described in the page below:
Complaints relating to a credit or financial institution